Bot – Botics

Bot – a program performing some activities in substitution of a human. Sometimes it's function is to mimic human behaviour. Chatbots, automatic customer service assistants...

CRM Customer Relationship Management

Customer Relationship Management is part of a business strategy and philosophy where constant customer contact and satisfaction is a key value. It is about...

Cloud computing – processing in a cloud

Cloud computing relies on transferring the burden of providing IT services (data, software or processing power) onto a server and allowing constant access by...

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