OpenSpan, currently art of PagaSystems offers a tool for advanced robots automation relying on .net framework. Thanks to advanced robotised automation, using its own, active intelligence it allows an increase in performance, analytics, automation of routine service tasks which results in increased performance and customer satisfaction.
Using OpenSpan Desktop Analytics an organization has access to all important data allowing monitoring of its agents and their performance.
OpenSpan, based in USA(Atlanta) is part of PagaSystems since 2016.
