One of the unquestionable advantages of RPA(Robotic Process Automation) robots is their scalability.
This means that a working robot will not shy of any work. In fact, it is prepared for toil, so when someone suddenly increases the workload it won’t complain. And although there are bottlenecks in any process, they won’t be the robots fault.
It is a very comfortable situation that allows an optimistic view of the future.
Let’s imagine a situation where in order to fill out 10 orders a day we need one employee. His role is to gather the data necessary, check the stock, fill out the order and send it.
When suddenly the number of orders increases, to a certain extent we can increase the workload, but we will not overcome the employee’s physical capabilities. At some point errors will start appearing, order realisation will become longer… And finally, the employee will quit, rather than break their back.
We will need to hire an extra employee. Assign him a position, train, provide with tools. Not too bad if it is a question of a single assistant. Worse, if we will need a hundred because that is how big our business has grown. This means an extra office, social facilities, practically a fair piece of a new organization.
In the case of a robot, all we need to do is give him more work. And more. And yet a little more. From the outside, nothing will change. If squaring the robots work is tied to the number of operations conducted, then naturally its work will cost more, but still a third of what the living employees would( and we are considering only the salary here, without all the additional liabilities linked to recruitment, training and providing a place to work and social cover).
This mechanism works also the other way around. In the case of downscaling, a robot will not be offended. No need to reduce it, or decrease its salary. It will just reduce the number of operations.
Such scaling is nowadays one of the conditions of a successful business.
It allows maintaining elasticity without losses. It creates labour force without its physical dimension. Provides competitiveness, and allows the human resources to perform tasks that are, say, more ambitious, better suited to their potential and qualifications.
Nowadays (or perhaps nowadays we can just see it more clearly), losing ballast is the recipe for success. Of course, in case of production, it is hard to forgo machines and halls, but administration facilities can, in fact, fit into a laptop – all that is needed is access to data and the capability to process them and conduct the necessary operations leading from ordering raw materials to selling a complete product.
Today, scalability can be the key to success, and its introduction is aided by technology. In order to optimally use one’s assets, it is worth combining ERP(Enterprise Resources Planning), prediction analytics, machine learning (ML) and RPA.