Repeatable business process automation technology, using computer programs – robots simulating human labour.

RPA allows organizations to save money and increase efficiency, relieving workers of monotonous, repeatable tasks, meanwhile improving customer satisfaction by avoiding delays and human errors in entering data.

Software bots can also take on more complex tasks, such as performing a number of tasks related to processing insurance claims, including digitalizing a handwritten text and even introducing elements of machine learning helping, for instance, to make a decision whether or not to honour a claim.

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