BPM or rather RPA? It is a question frequently asked by managers already convinced to optimise processes in their enterprise. The question is inappropriate, as the two technologies do not compete, but rather cooperate.
RPA – Robotic Process Automation introduces virtual labour force(robots) to operate existing repeatable information processes in a company, allowing saving in many areas. BPM -Business Process Management in turn analyses rationality, efficiency and economy of processes aiming to change, improve or sometimes eliminate them. From this point of view, it seems logical within ERP to first introduce BPM, and then place the robots on the optimised processes within RPA.
It is worth noting, that while BPM requires time-consuming testing, RPA replaces employees within an already existing system, which in practice limits testing to a minimum.
RPA – Robotic Process Automation
BPM – Business Process Management
RPA is a programming technology
BPM is an approach to management
RPA uses virtual robots to optimise repeatable processes and replace human employees
BPM focuses on increasing performance, removing bottlenecks and increasing profitability through optimisation.
RPA in itself does not change the process but strives to fasten and optimise it through the elimination of “manual” operation
BPM is a deeper level of insight in management, helping optimise it.BPM may recommend RPA as one of the ways of improving efficiency.
The main goal of RPA is replacing manual labour with virtual robots operation
The main goal of BPM is improving processes and eliminating bottlenecks
RPA can be easily changed and adjusted to any BPM system
BPM may use RPA to eliminate bottlenecks and optimise processes
RPA implementation is quick, cheaper than BPM. It does not require complex integrations, changes to an existing system nor intensive employee training
Introducing BPM allows benefitting from technologies such as RPA(and others) indicating where and to what degree they should be implemented