Where can robots working in an RPA system be of use? In fact anywhere, where we are dealing with repeatable activities, performed in a loop or frequently during a process. Their independence of software environment is a great advantage of robots. More – robots can work as a link between hardware and software – they can learn the path of the cursor, mouse movement, order a scan etc.
That is the state for today – it is hard to even speculate on what they will be capable of tomorrow. In the following article, we list examples of just a couple industries already successfully applying RPA. It is worth keeping in mind that every day we employ bots in new ways, offering them new positions.
Financial services, Banking, Insurance
Automating data validation * Data migration between applications * Managing client accounts * Reporting * Comparing service value in different localizations * Filling forms * Application processing Updating service data * Creating backups of source documents
Government organizations/ Authorities
Filling/reading/organizing forms of cooperating institutions/applicants Verification processes Integrating older systems with newer ones without changing the software environment * Reporting
Telecommunication
Gathering and consolidation of customer data * Creating backups * Transfering data * Collecting data about competition prices * Sharing phone specifications
Healthcare
Patients data processing and migration * Reporting * Bills processing *
Insurance data processing automation * Sending emails from clearing systems
Hotel business
Gathering and comparing competition prices * Guest data processing * Creating user accounts and data verification * Payment processing
Production
ERP data automation * Logistics data automation * Data monitoring * Supplier prices comparison
Sales
Research – importing producers websites and selecting product data * Uploading inventory and product information * Sales e-mailing
Quote-to-cash (Q2C)
Accelerating sales process * Automation, verification and updating product prices * Managing orders Invoicing * Supervision and realisation of payments
Procure-to-pay (P2P)
Transaction automation * Enabling instant, uninterrupted data flow between systems
